The National Anti-Scam Centre is a virtual centre that sits within the Australian Competition and Consumer Commission (ACCC).

The National Anti-Scam Centre is guided by an advisory board with representatives drawn from peak bodies representing the finance, digital platforms and telecommunications sectors as well as consumer advocates, victim support services and others with relevant expertise.

The ACCC has final responsibility for decisions relating to the work of the National Anti-Scam Centre.

Advisory board 

    The ACCC Deputy Chair, Consumer is the chair of the advisory board.

    The Minister responsible for the National Anti-Scam Centre, or their representative, attends advisory board meetings.

    There are three working groups:

    • Data Integration and Technology 
    • Emerging Trends and Responses 
    • Communications and Awareness

    Members 

    The advisory board has up to 12 members, with up to 6 representatives from relevant industry sectors, peak bodies and industry associations. It also has representatives from consumer advocacy, victim support services and others with relevant expertise.

    Advisory board members

    • Anna Bligh, CEO, Australian Banking Association
    • Gareth Downing, Deputy CEO, Australian Communications Consumer Action Network
    • Richard Chin, Assistant Commissioner, Australian Federal Police
    • Andy White, CEO, Australian Payments Network
    • Amy-Rose Goodey, Managing Director, Digital Economy Council of Australia
    • Rosie Thomas, Director of Campaigns and Communications, CHOICE representing Consumers' Federation of Australia
    • Luke Coleman, CEO, Communications Alliance
    • Stephanie Tonkin, CEO, Consumer Action Law Centre
    • Michael Lawrence, CEO, Customer Owned Banking Association
    • Sunita Bose, Managing Director, Digital Industry Group Inc. (DIGI)
    • Peter Gartlan, National Coordinator, Financial Counselling Australia
    • David Lacey, Managing Director, IDCARE.

    Communiques from board meetings

    View all communiques

    Terms of reference

    The advisory board is established and operates in line with the terms of reference of the National Anti-Scam Centre advisory board.